The Alstonville Clinic

Your medical home

Phone

Appointments and After Hours            

(02) 66280505

Results (02) 66280950

Fax

(02) 66285627

Email

manager@alstonvilleclinic.com.au

Hours

8.30 am – 5.00pm Mon-Fri

9.00am – 11.00am Saturday

‘On call’ other hours

Express Clinic 

8.30am – 9.15am at the Annexe

5.00pm – 5.45pm at the Clinic

Address

61 Main St, Alstonville, NSW 2477 (Map)

Our services

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Illness and Injury

Our acute care service cares for any illness or injury requiring on-the-day care
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Chronic Disease Management

Long term conditions such as diabetes, heart disease, kidney disease and auto-immune disease
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Paediatrics

Immunisations, check ups, illness and behavioural issues in kids

Pregnancy

Ante-natal and post-natal care for mothers and babies.

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Travel Medicine

Immunisation and travel advice

Skin Cancer

Skin checks and surgery

Sports medicine

Sports, muscle, joint and bone injuries

Mental Health

Psychological services (anxiety and depression)
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Workplace Injury

Workcover and work place injury

Latest News

You can book routine appointments online with all of our doctors, except for Dr Earner and Dr Skimmings. Online appointments can be booked up to one month in advance. Click on the link in the left hand menu to see what appointments are available.

For issues needing to be seen on the day, please call us on 6628 0505 to book an appointment with the doctor on call.

Annexe 'care plan' appointments can be made by calling 6628 1422.
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Making an appointment

For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring 02 6628 0505 (24 hours)

To make a routine appointment, you can book online or call 02 6628 0505. Only a small number of appointments are held for online bookings, so if you can not find an appointment with the doctor of your choice at the time of your choice, please call!

 

Book Online

Alstonville Clinic

Alstonville Clinic,

61 Main St

Alstonville

02 66280505

The Annexe

Our Alstonville Clinic Team

Your Medical Home

The Alstonville Clinic is accountable for the care of you and your family for all your health needs

Accessibile Care

All our patients with acute care needs can be seen by seen by one of our doctors each day.

Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.

For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.

Person Centred Care

Our clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.

We have a Patient Advisory Group to inform us about areas where we can improve.

Comprehensive Care

Our team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..

The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.

Coordinated Care

We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.

Our doctors are Visiting Medical Officers at the Lismore Base Hospital and St Vincents Hospital.

For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.

Quality and Safety

Our clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.

Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.

All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.

Our Fees

Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.

Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.

If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.

Standard

Bill is medicare rebate + 'gap' payment
$42 gap
  • The full amount for your consultation is payable on the day of service. The standard out of pocket gap for consultations at the Alstonville Clinic is $42. The charge for a service therefore will be the rebate provided by Medicare plus an additional $42. The charge for a standard consultation is $79, of which $37 is available as a rebate from Medicare.
  • Discounts are available for Health Care Card holders and people on a Commonwealth pension.
  • Some services, such as elective and cosmetic procedures or infusions, may attract an additional, non-rebatable fee. Please check with reception when booking your appointment.

Children 5 years and under

Children are 'bulk billed'
$0
  • Children aged 5 and under have no gap payment for all appointments in normal surgery hours.
  • The full amount of the consultation will be directly billed from Medicare and no payment will be required on the day.
  • After hours consultations for children have the usual after hours gap fee.

After Hours

For exisiting patients only
$80 gap
  • For existing patients of the clinic, a ‘doctor-on-call’ is available for urgent advice and consultation after normal surgery hours.
  • After hours consultations are charged at the Medicare rebate plus an additional $80 gap, so patients will be $80 out of pocket. The Medicare rebate for an after hours consultation before 11pm is  $120, so the total charge is $200.
  • An invoice for the total amount will be sent during normal business hours after the consultation, There is no need to pay on the day, and the rebate portion of the fee can be claimed back from Medicare before paying us.

General Practice Australia

The Alstonville Clinic has the highest level accreditation with General Practice Australia

NCPHN

The Alstonville Clinic participates in the North Coast Primary Health Network medical home program.

APCC

The Alstonville Clinic was a founding participant in the Australian Primary Care Collaboratives

ACMH

Partner practice of The Australian Centre for the Medical Home